If you are ready to add virtual staff members to your team, you may need simple and effective SOPs (Standard Operating Procedures). But you may wonder, where do I start? Let us give you the tips you need to create the perfect SOP.
- Know Your Goal: What is the goal of this SOP? What is the purpose of completing the task? Knowing exactly why you are completing a task will increase the motivation to complete.
- Know Your Audience: Who will be completing this task? Are they someone who prefers simple instructions or more in depth instructions? Each person has a different learning style, creating a procedure that caters for your team members’ learning and working style will be imperative to the successful completion of tasks.
- Know the Scope of Your Procedure: When you have been completing a task for a long time, it can become second nature to you. However, if you were asked to explain how you completed the task, would you be able to without any hesitation or confusion? I know many of us will struggle with this. This is the opportunity to truly understand the task at hand.
- Have Well Defined Process Description: With a thorough understanding of your task, this is your opportunity to write clear and concise steps for the procedure.
- Consider the Format: Many people are visual learners so a written procedure might not be the best option for them. With video conferencing software like Zoom, has the ability to screen record. This is the perfect opportunity to create video step by step with a voice over.
If you follow these simple steps you will be creating flawless SOPs in no time!!
